What To Expect With the Notify Me List and Waiting List

What does “Notify Me” mean when a retreat is full?  

• In an effort to prevent guests from being on a Waiting List for extended periods of time, our formal Waiting List will not open until two months prior to the start of the Marriage Retreat. If a spot opens in a Marriage Retreat prior to the start of the Waiting List, we will send an email to the entire Notify Me List indicating that the spot has been reopened on the website. We will not contact guests individually, and the open spot will be filled on a first-come, first-served basis. 

Please Note: The Notify Me List is only used until the Waiting List is opened (see below) and entering your information on the Notify Me list does not add your name to the Waiting List for a Marriage Retreat.  

How does your Waiting List work?  

• The formal Waiting List will open two months prior to the start of a Marriage Retreat. At that time, guests can submit a registration online, selecting to join the Waiting List. No payment is required to join a Waiting List, and guests can be on as many Waiting Lists as they’d like. 

• Should a space become available, our Customer Experience Team will reach out via phone and email with a time frame to respond to claim your spot. If we do not hear from you within the given time frame, we will move on to the next person on the Waiting List.  

• For the best chance of getting a spot, we recommend keeping the weekend of the retreat open for as long as possible. We will add guests from the Waiting List up until three days before the event. 

What if there is a last-minute opening?  

• If a space becomes available within 7 days of a retreat, the entire Waiting List will receive an “all-call” email. That opening will be filled on a first-come, first-served basis.  

If you have any questions about our Notify Me List or Waiting List processes, please contact our Customer Experience Team at 866-976-2774 or wsm@winshape.org.